Feb 11, 2009

Nearly 31 Million Business IP Phones Will Ship in 2012, While the Consumer IP Phone Market Diverges Towards Media Phones

The IP phone market is actually a tale of two drastically different markets-business and consumer-with the former thriving and the latter diverging in a drastically different direction, reports In-Stat (http://www.in-stat.com). By 2012, 31 million voice-centric business IP phones will ship. However, the consumer side of the market is radically different. Among voice-centric IP phones, businesses will outpace consumers more than 10 to 1.

The nascent consumer market for voice-centric IP phones is being subjugated by the introduction of IP media phones, such as the Verizon Hub and AT&T HomeManager that support both IP communications, as well as delivery of Internet information and multimedia content. A free copy of In-Stat's media phone research report, The Media Phone Has Arrived!, #IN0904563RC, can be downloaded at http://email.in-stat.com/cgi-bin4/DM/y/hBPDJ0NpQCa0K560HBg60EV.

IP-based communication is replacing TDM networks at a steady pace in the workplace, but adoption is slow among consumers. Even where VoIP is being used in the home, many consumers don't realize it because IP-based cable voice services are marketed as traditional PSTN voice offerings, supported by traditional analog telephones.

Within the business market, corded IP phones remain the standard, and will continue to dominate the enterprise IP phone market through 2012. However, WLAN and IP DECT phones continue to grow, especially within some specific vertical and geographical markets.

Recent research by In-Stat found the following:

  • Cisco, Avaya, and Nortel are leading the market for enterprise IP phones.
  • Wi-Fi integration in cellular phones is growing rapidly; however, the majority of Wi-Fi/cellular phones are not designed for VoIP. 
  • Uniden holds top market share for consumer IP corded phones

The research, "IP Phones Worldwide-On the Desk and Beyond" (#IN0803999CT), covers the worldwide market for voice-centric IP phones. It includes:

  • IP phone vendor market shares for 2007 and 1H2008, segmented by phone type and consumer versus business
  • A 5-year forecast by IP phone type (Corded, WLAN, Cordless DECT, Dual-mode Cellular/WLAN, Consumer, Business)
  • Analysis of trends in business and consumer markets
  • Profiles of more than two dozen vendors